Webhook Re-trigger

Modified on Fri, 8 Nov at 3:38 PM

What is a Webhook?

A webhook is an HTTP request, triggered by an event in a source system and sent to a destination system, often with a payload of data. Webhooks are automated, in other words they are automatically sent out when their event is fired in the source system. At Finmo, these events include payment status changes, Virtual account creation, Customer creation etc. To see the list of supported events, you can see visit this link.

In an event where your endpoint couldn't process the webhook request, we support re-triggering webhooks, which allows you to re-trigger webhooks for supported events. When a webhook is initially triggered, the status will be marked as 'Pending' on Finmo's side. However, once your webhook process the request and responds back with 200 ok, the status will update to 'Completed'.

Steps to Follow for re-triggering a Webhook on your Finmo Dashboard

1. Identify the specific transaction or Event for which you need to re-trigger the webhook.The event can be Checkout, Payin or Payout.

2. Go to your Finmo dashboard. Click on the "Developer" tab in the bottom left section and choose "Webhooks" as mentioned in the screenshot below:

3. Choose the Type as Event ID and enter the relevant payin_ID if the event is payins and click "Filter Results". For instance: payin_b94d0666b8794b37828fdf9653396451. Screenshot below :

4. Click on "Expand details" on the right section while hovering over the icon as mentioned in the screenshot below:

5. You will have the option on the bottom section to "Retrigger". Click on "Retrigger" and check if you've received the callback as mentioned below:

6. After initiating the re-trigger, monitor the status of the webhook. The status should change from "Pending" to "Completed" to know if the webhook is successfully triggered.